E-Sujhav

Star Complaint Management SystemStar

Project Details
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Complaint Management System - 'E-Sujhav'

Overview: A full-stack complaint management system for schools, built with PHP and SQL — designed so students could report issues (including mental-health and harassment concerns) digitally instead of via the ancient ritual of paper slips that nobody reads.

About

Key Features:

  • User-friendly frontend bridging physical reporting and digital tracking.
  • Efficient SQL-backed data handling for swift complaint resolution.
  • Working IoT model with an Arduino + ESP8266 WiFi module: the E-Complaint Box automatically detects incoming letters and instantly notifies administrators by email and physical alarm — because complaints shouldn't need a follow-up reminder to be ignored.